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Terms and Conditions

  • Gift Vouchers are non-transferable and can only be redeemed by the recipient indicated on the Gift Voucher at the time of voucher purchase.
  • Gift Vouchers are redeemable for in-house guests against your total hotel stay while staying at The Nautilus.
  • Gift Vouchers may also be redeemed by walk-in guests not staying in-house for participating hotel experiences including food and beverage at selected restaurants.
  • Any redemption made at a hotel or resort in a different currency than that noted on the eGift Card will be converted into the local currency at the hotel’s official exchange rate of the day.
  • Gift Vouchers may only be used for a single transaction; the full value must be redeemed at one time.
  • Gift Vouchers may be combined with other forms of payment. Charges in excess of the voucher's stored value may be settled with cash or major credit cards accepted at The Nautilus.
  • Gift Vouchers are not exchangeable for cash and have no value unless redeemed.
  • The Nautilus is are not responsible for lost or stolen Gift Vouchers.
  • Gift Vouchers cannot be sold, are not transferable and cannot be scalped, auctioned, raffled, pledged or promoted as an incentive or reward by any third party as an inducement for any person or other entity to enter into any commercial or other arrangements with that third party. If a Gift Voucher is obtained through any of these methods, it will not be honoured and will be deemed invalid.
  • Redemption of a Gift Voucher is subject to the hotel's availability, specific room category availability and ‘blackout’ periods (including school holidays and public holidays).
  • The Nautilus may amend these terms & conditions from time to time without prior notice. Any amendment will be effective immediately.